Erasmus+ Programme, KA2, Vocational, Education and Training - Cooperation for innovation and the exchange of good practices - Strategic Partnerships for vocational education and training
Download here the full 168-pages Manual about Psychology of Emergency titled Support guide for emergency dispatchers >> DOWNLOAD HERE <<<
In this section you can find the complete course for 112 dispatchers. Lesson 1 – Psychology of Safety, Security and Risk Lesson 2 – Communication with the caller Lesson 3 – Psychotraumatology Lesson 4 – How to detect false calls
Emergency dispatchers country wide filled in these questionnaires which will help us with the project implementation. We have nothing but respect for what these people do!