2017-09-29

IO1

Results

Interpretation

Research

2017-08-02

Manual “One Minute May Save a Life” Support guide for emergency Dispatchers

Download here the full 168-pages Manual about Psychology of Emergency titled
Support guide for emergency dispatchers

>> DOWNLOAD HERE <<<

support guide for emergency dispatchers zivac group

2017-07-29

Online Course for 112 Dispatchers

In this section you can find the complete course for 112 dispatchers.

Lesson 1 – Psychology of Safety, Security and Risk

Lesson 2 – Communication with the caller

Lesson 3 – Psychotraumatology

Lesson 4 – How to detect false calls

2016-07-13

Intellectual Output O1

For the O1 Intellectual Output we produced research for techniques / methods which dispatchers can use, we produced a report regarding the the development of research and tools.

Continue reading Intellectual Output O1